EZOfficeInventory vs Mojo Helpdesk

EZOfficeInventory

A capable commercial asset tracker with the deepest MDM connector list in its class — and, like the rest of that class, no roster, no student, and no write-back.

Where EZOfficeInventory is strong

• ● The deepest device-ingest integration list of the commercial asset trackers — Intune, Jamf Pro, Kandji, Mosyle, SCCM, Workspace ONE, JumpCloud, Meraki, Apple Business Manager, and Google Endpoint Management for ChromeOS.
• ● Warranty details sync automatically from manufacturers including Dell and Lenovo, and procurement data can sync from CDW — genuinely less manual data entry than most.
• ● Native iOS and Android apps with barcode and QR scanning, on every tier.
• ● Real checkout, reservation, and audit workflows, with custom fields, purchase orders, and RFID support at the middle tier.
• ● Unlimited users at every tier, so adding technicians or building staff does not change the bill.
• ● AssetSonar's ITSM tier includes genuine ticketing with SLA management, a knowledge base, and a service catalog — the only product in this asset-tracker group with native SLAs.

What to check before you buy

• The base product has no ticketing at all. Native help desk with SLAs exists only in AssetSonar's ITSM tier — a different product at a higher per-asset rate — so a district gets either the asset tracker or a second contract.

  Basis: EZOfficeInventory offers Jira and Zendesk connectors rather than native ticketing; SLA management appears in AssetSonar's ITSM pricing tier.

• No SIS or rostering integration — no OneRoster, Clever, ClassLink, or PowerSchool anywhere in the connector catalog. Students arrive by CSV.

  Basis: None appear in EZO's full published integration list, which covers MDM, identity, and procurement systems only.

• No student, guardian, or family concepts, and therefore nothing that notices a transfer, a withdrawal, or grade rollover.

  Basis: Absent from the product's data model, which tracks items and users.

• No parent e-signature on a device agreement, no student fee assessment, and no family balances.

  Basis: Absent from EZO's documented feature set.

• No funding-source or grant tracking for ESSER, Title, or E-Rate reporting.

  Basis: No funding-source dimension appears in the product documentation.

• ChromeOS support is import only. The Google Endpoint Management connector is described as importing ChromeOS and mobile data; nothing writes back, so OU moves and disabling a stolen Chromebook stay manual in Google Admin.

  Basis: EZO's integration listing describes the connector as importing ChromeOS and mobile data into AssetSonar, with no write-back claimed.

• It consumes SSO but is not an identity provider — Entra ID, Okta with SCIM, OneLogin, and Ping are identity sources it reads, not identity it issues.

  Basis: EZO's identity integrations are configured as a service provider against an external IdP.

• Maintenance is a separate paid CMMS add-on even on the top tier, so repairs that draw parts out of stock are not simply included.

  Basis: EZO CMMS is listed as an add-on alongside the Premium tier and sold as its own product.

How Chalk compares with EZOfficeInventory →

Mojo Helpdesk

A simple, inexpensive per-agent help desk with a real K-12 following, a light asset module with check-in/check-out, and a deliberate pitch that you can go live in days because it does not depend on your SIS.

Where Mojo Helpdesk is strong

• ● The lowest published per-agent entry price on most K-12 help-desk shortlists, with the numbers on the page rather than behind a demo request.
• ● An explicit 25% education and non-profit discount, published as a percentage you can actually compute against.
• ● A genuine asset module included with the help desk rather than sold as a separate product: laptops, tablets, servers, and software licenses, with repairs and incidents logged against each item.
• ● Check-in and check-out with return due dates and automated reminders, plus a live view of what is out and what is overdue — closer to a circulation desk than most generic ticketing tools get.
• ● Warranty and license contract expiry tracking with renewal reminders ahead of the date.
• ● Broad sign-in support for districts: Google Workspace, Microsoft 365, ClassLink, Active Directory, LDAP, and other SAML providers, with staff and department import from Google Workspace or Microsoft 365.

What to check before you buy

• Hosted SaaS only — no self-hosted or on-premises edition, so the software cannot be run on district infrastructure or inspected independently.

  Basis: Only cloud plans appear on the vendor's pricing page; no self-host or source distribution is published.

• Per-agent pricing with hard agent caps per plan. A district with a handful of technicians and tens of thousands of devices pays on the axis it has least of, and growing past 25 agents forces a tier change.

  Basis: Vendor pricing page states $14/$24/$34 per agent per month with 25-agent and 100-agent maximums on the lower two plans.

• The education discount is narrower than it first reads: 25% applies only to Business and Enterprise yearly subscriptions, not to the entry Team plan, and the vendor states discounts do not stack.

  Basis: Stated in those terms on Mojo Helpdesk's pricing page.

• No SIS or rostering connector. Mojo markets 'no SIS dependency' as a launch advantage, which is honest positioning but means students, enrollments, and mid-year transfers are not sourced from the system of record.

  Basis: Mojo's education page names Google Workspace, Microsoft 365, ClassLink, AD, LDAP, and SAML for sign-in and user import, and no SIS vendor connector; the K-12 pages present rapid launch without SIS as a benefit.

• The asset module is a light inventory with custody attached, not a 1:1 program: no parent-signed device agreement, no loaner pool as a managed concept, no lost or stolen lifecycle with police report, and no attestation campaign.

  Basis: Absent from Mojo's published asset management page, which covers tracking, check-out with due dates, and renewal reminders.

• No MDM ingest and no documented barcode or QR scanning. Device records are maintained inside Mojo rather than reconciled against Google Admin, Intune, or Jamf, and an August rollout or spring audit measured in thousands of devices has to be typed rather than scanned.

  Basis: No Google Admin, Intune, or Jamf device-sync connector is published on the vendor site, and no scanning capability appears on the asset management page.

• No student fee assessment, no family balances, no purchase orders, no parts stock consumed by repairs, and no funding-source tracking for ESSER, Title, or E-Rate money.

  Basis: None of these concepts appear in Mojo's published product documentation.

• It consumes SSO but is not an identity provider — it signs users in from Google, Microsoft, ClassLink, or a SAML source rather than issuing SAML or OIDC to your other vendors.

  Basis: SSO is described throughout as sign-in into Mojo from a district's existing provider.

How Chalk compares with Mojo Helpdesk →

The third option: Chalk

If you are weighing EZOfficeInventory against Mojo Helpdesk, Chalk belongs on the same shortlist. It is the open-source K-12 IT stack: device inventory that fills itself in from Google Admin, Intune, and Jamf against a roster synced from your SIS, a 1:1 circulation desk with agreements and fees, repairs with parts and costs, a help desk that already knows who is asking, and a built-in SAML/OIDC identity provider.

• ✓ Self-host it free forever under AGPL-3.0 — the entire feature set, one binary, your infrastructure — or use the hosted version, priced by fleet size with no per-seat or per-student fees and the price ladder published.
• ✓ Built only for K-12: students, buildings, custody, funding sources, and ChromeOS auto-update expiration are native concepts, not custom fields.
• ✓ Writes back to Google Admin as a reviewed diff — every OU move, disable, and deprovision previewed before it executes — and serves a OneRoster 1.1 API so other district systems can pull the roster from Chalk.
• ✓ Fees are assessed and tracked without touching payment cards, keeping the asset system out of your PCI scope.