AssetTiger vs Mojo Helpdesk

AssetTiger

The cheapest per-asset tracker a district will find, with no feature gating and unlimited users — and no ticketing, no roster, and no way to see a Chromebook that did not arrive on a spreadsheet.

Where AssetTiger is strong

• ● The lowest per-asset cost in this comparison by a wide margin, on a clean single meter.
• ● No feature gating between paid tiers — the vendor states explicitly that you upgrade to track more assets, not to unlock capabilities. That is unusually honest packaging and worth conceding.
• ● Unlimited users on every paid plan, so every building secretary and tech can have an account for free.
• ● Native iOS and Android apps with barcode and QR scanning, plus label printing from any printer — from a company whose main business is asset tags.
• ● Check-in and check-out with due dates and overdue alerts, which is more custody machinery than most trackers at this price.
• ● Deep reporting for the category — a large library of report types and a very granular permission model.

What to check before you buy

• No ticketing or help desk of any kind, and no connectors to one. A district running AssetTiger buys or keeps a separate service desk, and the two never see each other.

  Basis: No ticketing capability or integration appears anywhere in AssetTiger's feature list.

• No MDM or device-management ingest at all — nothing pulls from Google Admin, Intune, or Jamf. Every Chromebook enters by CSV import or by hand, and nothing detects a device you did not know about.

  Basis: AssetTiger publishes no MDM connectors; this is the largest functional gap for a Chromebook district.

• No SIS or rostering integration — no OneRoster, Clever, ClassLink, or PowerSchool — and no student, guardian, or family concepts. Nothing notices a transfer or a withdrawal.

  Basis: None appear in AssetTiger's features or integration documentation.

• No parent e-signature on a device agreement and no student fee assessment or family balances, so damage at collection time is handled outside the system.

  Basis: Absent from AssetTiger's documented feature set.

• Fund tracking exists, but it is generic budget allocation rather than grant-program aware — it will not produce the ESSER, Title, or E-Rate attribution an audit asks for without you building the structure by hand.

  Basis: AssetTiger lists a fund-tracking feature with a per-plan cap; no grant-program or funding-source-restriction concepts are documented.

• The weakest identity story in this comparison: two-factor plus Google SSO only, with no evidence of SAML support, and certainly no ability to act as an identity provider itself.

  Basis: AssetTiger's feature list names 2FA and Google SSO; no SAML or OIDC support is documented.

• The free plan is a 30-day trial, not a free tier. After it lapses the account is view-only, and it is limited to two users during the trial.

  Basis: AssetTiger's pricing table labels that column a free 30-day trial; third-party review sites still repeat a legacy free-forever claim that the vendor's page contradicts.

• Stock inventory is a separate paid add-on, and there is no documented link between it and repair records, so consuming a part against a specific repair is not a supported workflow.

  Basis: Inventory is listed and priced as an add-on; no repair-to-parts linkage appears in the documentation.

How Chalk compares with AssetTiger →

Mojo Helpdesk

A simple, inexpensive per-agent help desk with a real K-12 following, a light asset module with check-in/check-out, and a deliberate pitch that you can go live in days because it does not depend on your SIS.

Where Mojo Helpdesk is strong

• ● The lowest published per-agent entry price on most K-12 help-desk shortlists, with the numbers on the page rather than behind a demo request.
• ● An explicit 25% education and non-profit discount, published as a percentage you can actually compute against.
• ● A genuine asset module included with the help desk rather than sold as a separate product: laptops, tablets, servers, and software licenses, with repairs and incidents logged against each item.
• ● Check-in and check-out with return due dates and automated reminders, plus a live view of what is out and what is overdue — closer to a circulation desk than most generic ticketing tools get.
• ● Warranty and license contract expiry tracking with renewal reminders ahead of the date.
• ● Broad sign-in support for districts: Google Workspace, Microsoft 365, ClassLink, Active Directory, LDAP, and other SAML providers, with staff and department import from Google Workspace or Microsoft 365.

What to check before you buy

• Hosted SaaS only — no self-hosted or on-premises edition, so the software cannot be run on district infrastructure or inspected independently.

  Basis: Only cloud plans appear on the vendor's pricing page; no self-host or source distribution is published.

• Per-agent pricing with hard agent caps per plan. A district with a handful of technicians and tens of thousands of devices pays on the axis it has least of, and growing past 25 agents forces a tier change.

  Basis: Vendor pricing page states $14/$24/$34 per agent per month with 25-agent and 100-agent maximums on the lower two plans.

• The education discount is narrower than it first reads: 25% applies only to Business and Enterprise yearly subscriptions, not to the entry Team plan, and the vendor states discounts do not stack.

  Basis: Stated in those terms on Mojo Helpdesk's pricing page.

• No SIS or rostering connector. Mojo markets 'no SIS dependency' as a launch advantage, which is honest positioning but means students, enrollments, and mid-year transfers are not sourced from the system of record.

  Basis: Mojo's education page names Google Workspace, Microsoft 365, ClassLink, AD, LDAP, and SAML for sign-in and user import, and no SIS vendor connector; the K-12 pages present rapid launch without SIS as a benefit.

• The asset module is a light inventory with custody attached, not a 1:1 program: no parent-signed device agreement, no loaner pool as a managed concept, no lost or stolen lifecycle with police report, and no attestation campaign.

  Basis: Absent from Mojo's published asset management page, which covers tracking, check-out with due dates, and renewal reminders.

• No MDM ingest and no documented barcode or QR scanning. Device records are maintained inside Mojo rather than reconciled against Google Admin, Intune, or Jamf, and an August rollout or spring audit measured in thousands of devices has to be typed rather than scanned.

  Basis: No Google Admin, Intune, or Jamf device-sync connector is published on the vendor site, and no scanning capability appears on the asset management page.

• No student fee assessment, no family balances, no purchase orders, no parts stock consumed by repairs, and no funding-source tracking for ESSER, Title, or E-Rate money.

  Basis: None of these concepts appear in Mojo's published product documentation.

• It consumes SSO but is not an identity provider — it signs users in from Google, Microsoft, ClassLink, or a SAML source rather than issuing SAML or OIDC to your other vendors.

  Basis: SSO is described throughout as sign-in into Mojo from a district's existing provider.

How Chalk compares with Mojo Helpdesk →

The third option: Chalk

If you are weighing AssetTiger against Mojo Helpdesk, Chalk belongs on the same shortlist. It is the open-source K-12 IT stack: device inventory that fills itself in from Google Admin, Intune, and Jamf against a roster synced from your SIS, a 1:1 circulation desk with agreements and fees, repairs with parts and costs, a help desk that already knows who is asking, and a built-in SAML/OIDC identity provider.

• ✓ Self-host it free forever under AGPL-3.0 — the entire feature set, one binary, your infrastructure — or use the hosted version, priced by fleet size with no per-seat or per-student fees and the price ladder published.
• ✓ Built only for K-12: students, buildings, custody, funding sources, and ChromeOS auto-update expiration are native concepts, not custom fields.
• ✓ Writes back to Google Admin as a reviewed diff — every OU move, disable, and deprovision previewed before it executes — and serves a OneRoster 1.1 API so other district systems can pull the roster from Chalk.
• ✓ Fees are assessed and tracked without touching payment cards, keeping the asset system out of your PCI scope.