Comparison

Reftab vs Sortly

Two tools districts shortlist for device tracking and IT operations, compared the way a buying committee actually reads them: what each is, what each does well, and what to check before signing. We build Chalk, a third option in this space — that context is worth knowing as you read, and it is why every claim below carries its basis.

Reftab

A well-designed asset tracker with a real free-forever tier, self-serve signup, and no sales call — and, like the rest of its class, no help desk, no roster, and no student.

Pricing: Subscription metered per asset, with unlimited platform users on every tier and an annual-billing discount. There is a genuine free-forever tier capped at a small asset count that still includes unlimited custom fields and locations, reservations, mobile apps, barcodes, and check-in/check-out. Paid tiers add capability in layers: SSO and two-factor at the entry paid tier, signature capture and consumables above it, and the MDM, vendor, and identity-provisioning integrations only at the top tier. Software management is priced separately per tracked user. Signup is self-serve with no demo gate. The pricing FAQ raises the question of education and nonprofit discounts; we could not read the answer, so ask them directly.

Where Reftab is strong

  • The only genuinely free-forever tier in this comparison, and a generous one — unlimited custom fields and locations, reservations with calendars, advanced reports with export, mobile apps, and barcode check-in/check-out at no cost.
  • SSO and two-factor authentication at the lowest paid tier rather than gated to enterprise, which is unusual and district-friendly.
  • Unlimited platform users on every tier, so the bill never grows because you added staff.
  • Native iOS and Android apps with barcode scanning, plus a barcode designer and custom email templates.
  • Strong MDM breadth at the top tier — Intune, Jamf Pro and Jamf School, Kandji, Mosyle, NinjaOne, FleetDM, and Apple Business Manager — plus vendor warranty sync from Dell, CDW, Lenovo, and Apple.
  • A Google Workspace integration that imports Chromebooks and mobile devices daily, with configurable field mapping and optional auto-assignment to the Google-assigned user.

What to check before you buy

  • No native help desk or ticketing with SLAs. Jira Cloud and Zendesk connectors exist to surface assets on someone else's ticket, and they are top-tier features — so a district buys a service desk separately either way.

    Basis: Reftab's integration listing offers Jira and Zendesk plugins rather than native ticketing; no SLA capability appears in any tier.

  • No SIS or rostering integration — no OneRoster, Clever, ClassLink, or PowerSchool — and no student, guardian, or family concepts. Nothing reacts to a transfer, a withdrawal, or grade rollover.

    Basis: None appear in Reftab's integration catalog or documentation; the identity integrations are corporate directories.

  • Signature capture is staff-side custody acknowledgement, not a parent or guardian e-signature on a device agreement, and it sits behind a mid-tier upgrade.

    Basis: Reftab lists signature capture as a Pro-tier feature; no guardian entity or agreement workflow exists in the data model.

  • No student fee assessment and no family balances, so damage recovered at collection time is tracked outside the system.

    Basis: Absent from Reftab's documented feature set across all tiers.

  • No funding-source or grant tracking for ESSER, Title, or E-Rate attribution.

    Basis: No funding-source dimension appears in Reftab's documentation.

  • ChromeOS support is import only and syncs once daily. Nothing writes back, so OU moves and disabling a stolen Chromebook remain manual work in Google Admin.

    Basis: Reftab's Google Workspace integration guide documents a daily one-way import with field mapping; no write-back is described.

  • The MDM connectors that make the inventory self-maintaining — Intune, Jamf, Kandji, Mosyle, Apple Business Manager — are all top-tier features, which is a meaningful jump from the tier where SSO lives.

    Basis: Reftab's pricing page places all MDM, vendor, and IdP integrations at the Business tier.

  • It consumes SSO but is not an identity provider. Okta, Entra ID, SAML 2.0, SCIM, and LDAP are identity it reads, not identity it issues — and the IdP user-provisioning integrations are top-tier only.

    Basis: Reftab is configured as a service provider against an external IdP; provisioning integrations are listed at the Business tier.

How Chalk compares with Reftab →

Sortly

The friendliest inventory app in this comparison and the easiest to actually start using — built for supply closets and job sites, priced by how many items you have, which is exactly the wrong meter for a 1:1 fleet.

Pricing: Fully published, tier by tier, including a real free plan — rare and worth crediting. Free is $0 per month for 100 unique items, 1 user license and 2 jobs. Advanced is $49 per month for 500 items, 2 users and 5 jobs; Ultra is $149 per month for 2,000 items, 5 users and 10 jobs; Premium is $299 per month for 5,000 items, 8 users and 15 jobs; Enterprise is quote-only for 10,000+ items and 12+ user licenses. A 50% first-year promotional discount was displayed against the paid tiers at the time of writing. Both axes are metered — unique items and user licenses — and no education discount is published.

Where Sortly is strong

  • Every price is on the page, including a genuinely free tier, with no demo gate anywhere in the funnel.
  • The lowest adoption cost in this comparison by a distance: folders, tags, photos and custom fields, usable by a building secretary in an afternoon without an IT project behind it.
  • Strong mobile — iOS and Android with offline access, barcode and QR scanning, and label generation from inside the same app, so counting is a phone job rather than a scanner-hardware purchase.
  • Alerting that fits consumables well: low stock alerts for reordering and date-based alerts for maintenance and repair schedules, with in-app and email notification.
  • More reporting than the price suggests — activity history, inventory summaries, user activity, low stock and item-flow reports, saved custom reports, and report subscriptions delivered on a schedule.
  • Real integration surface for a product this simple: webhooks, an API, QuickBooks Online, and Slack and Microsoft Teams notifications, plus purchase orders, pick lists, and check-in and check-out.

What to check before you buy

  • Pricing meters unique items, and a 1:1 district's item count is its student count. At 5,000 items the published tier is $299 per month, and anything past 10,000 items is Enterprise quote-only — a mid-sized district is off the published ladder on device count alone.

    Basis: Vendor pricing page item limits: 100 free, 500 Advanced, 2,000 Ultra, 5,000 Premium, 10,000+ Enterprise.

  • User licenses are metered too, and tightly: 1 user free, 2 on Advanced, 5 on Ultra, 8 on Premium. A technician team plus building staff crosses into Enterprise quickly.

    Basis: Vendor pricing page user-license limits per tier.

  • No help desk or ticketing of any kind. A district running Sortly still buys a service desk somewhere else, and the two never see each other.

    Basis: Absent from the vendor's published feature list, which covers inventory, alerts, reporting and integrations.

  • No MDM or device integrations at all. The published integration list is QuickBooks Online, Slack, Microsoft Teams, webhooks and an API — so ChromeOS, Intune and Jamf data is typed or imported, and serials go stale between imports.

    Basis: Vendor features page lists no device-management or directory connectors.

  • No SIS or rostering integration and no student, guardian or enrollment concepts — nothing notices a transfer, a withdrawal or grade rollover.

    Basis: Absent from the vendor's feature list and from its industry positioning, which addresses inventory rather than student records.

  • Check-in and check-out is item custody, not a school-year loan: no due dates on a student device agreement, no e-signature, no damage fee, no family balance and no loaner pool workflow.

    Basis: Vendor documents check-in/check-out alongside pick lists and stock tracking, with no agreement or fee concepts published.

  • It is an inventory product rather than an IT asset lifecycle product — warranty expiry, depreciation, ChromeOS auto-update expiration and refresh planning are not in the published feature set, though generic date-based alerts can approximate some of it.

    Basis: Vendor features page covers custom fields, alerts and reports; no warranty, depreciation or lifecycle module is published.

  • Hosted SaaS only, with no self-hosted option, and no SSO or SAML in the published feature list — so it sits outside your single sign-on estate in both directions.

    Basis: No self-host or source distribution is offered on the vendor site, and SSO does not appear on the features or pricing pages.

How Chalk compares with Sortly →

The third option: Chalk

If you are weighing Reftab against Sortly, Chalk belongs on the same shortlist. It is the open-source K-12 IT stack: device inventory that fills itself in from Google Admin, Intune, and Jamf against a roster synced from your SIS, a 1:1 circulation desk with agreements and fees, repairs with parts and costs, a help desk that already knows who is asking, and a built-in SAML/OIDC identity provider.

  • Self-host it free forever under AGPL-3.0 — the entire feature set, one binary, your infrastructure — or use the hosted version, priced by fleet size with no per-seat or per-student fees and the price ladder published.
  • Built only for K-12: students, buildings, custody, funding sources, and ChromeOS auto-update expiration are native concepts, not custom fields.
  • Writes back to Google Admin as a reviewed diff — every OU move, disable, and deprovision previewed before it executes — and serves a OneRoster 1.1 API so other district systems can pull the roster from Chalk.
  • Fees are assessed and tracked without touching payment cards, keeping the asset system out of your PCI scope.

See all three on your own roster.

Chalk installs to a populated inventory in about 30 minutes. Self-host free under AGPL-3.0, or let us run it — priced by fleet size, never per seat.